Global Broker Regulation Inquiry App
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Regulators

Amount resolved within one month(USD)

$351,639

Number of People Resolved

15191

EBC ripped me off of
EBC ripped me off of RM72,000, leaving me with only RM25,000. On the 15th of last month, I traded USD/MYR. I set a buy price of 4.73, but the system froze for three seconds before displaying a trade at 4.765. A 35-point slippage resulted in a RM4,200 loss, and a 12% "cross-border clearing fee" was deducted from my withdrawal. I also traded the same trade on AmBank Forex, and the slippage was only 5 points. EBC relies on slippage to steal my money and deduct it from my withdrawals. As a small business owner, we can't afford to cheat you out of your hard-earned money. Such a shameless scam
  • Broker

    EBC

  • Exposure Type

    Others

Malaysia

08-28

Malaysia

08-28

Tickmill's slippage only
Tickmill's slippage only hurts profitable trades. It's disgusting! In the past 30 days, I've made 32 USD/MYR trades, and 19 of them saw slippage exceeding 25 pips, while the slippage on losing trades never exceeded 5 pips. When I was making a profit of RM2,800, USD/MYR suddenly gapped down 30 pips, triggering my stop-loss, wiping out all my profits and leaving me with a RM1,200 loss. It's so blatant. I checked the BNM website, and Tickmill doesn't have any forex trading registrations, yet customer service insists it's "regulated in Malaysia." I once asked for the regulatory number in Malay, but they hemmed and hawed, unable to produce it, and hung up on me. Now, I'm down to RM28,000 of the RM75,000 I had with Tickmill. Be wary of brokers like this.
  • Broker

    Tickmill

  • Exposure Type

    Severe Slippage

Malaysia

08-28

Malaysia

08-28

I can't withdraw for
I can't withdraw for almost 2 days now and what does this mean and I have been trading with the broker for long
  • Broker

    Newton Global

  • Exposure Type

    Unable to Withdraw

United States

08-28

United States

08-28

They keep on rejecting
They keep on rejecting my withdrawals and I don't know what exactly the issue is 😑
  • Broker

    FPG Fortune Prime Global

  • Exposure Type

    Unable to Withdraw

United States

08-28

United States

08-28

I deposited 500 USD in
I deposited 500 USD in FPG Fortune Prime Global, traded and made a profit of 2554 USD, but they won’t let me withdraw the money. The application record keeps showing pending review
  • Broker

    FPG Fortune Prime Global

  • Exposure Type

    Unable to Withdraw

United States

08-28

United States

08-28

JustMarkets is unable to withdraw funds
Facing withdrawal problems with JustMarkets left me feeling extremely angry and helpless. These are my own invested and hard-earned funds, yet when I tried to withdraw, I ran into endless obstacles—delays, vague responses, and no clear solution. The whole experience made me feel trapped and even question whether the platform is truly reliable. For a broker, withdrawals should be the most basic and error-free process, but JustMarkets has completely failed in this regard, destroying my trust in them.
  • Broker

    JustMarkets

  • Exposure Type

    Unable to Withdraw

Thailand

08-28

Thailand

08-28

Withdrawals have been stuck and cannot be processed, making it impossible to withdraw funds
I did a wire withdrawal on August 12th and today is the 17th and it still says pending and on the clearing stage. My understanding is that the wire withdrawal was suppose to be faster. I’m very confused and worried because that was 2.1k of my own money. Does anyone have any idea what’s going on???
  • Broker

    Skyriss

  • Exposure Type

    Unable to Withdraw

United States

08-28

United States

08-28

Low point difference leads to financial losses
"low spread" lie! They claim a "fixed spread of 4 pips on USD/JPY," but during actual trading hours (from 9:00 AM to 3:00 PM local time), the spread reached up to 32 pips—nine times higher than Mumbai's platform! Last month, I traded in XAU/ USD (gold). When I placed the order, the spread showed 6 pips, but after the trade was completed, it became 21 pips.
  • Broker

    Headwayrebate

  • Exposure Type

    Others

Germany

08-28

Germany

08-28

I'm incredibly angry
I'm incredibly angry about your actions! During my time trading on this platform, l've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips, resulting in significant losses from the outset. And when the market moved against me, the platform's malicious manipulation made me even more miserable.
  • Broker

    Headway

  • Exposure Type

    Severe Slippage

Germany

08-28

Germany

08-28

My withdrawals with Axiory
My withdrawals with Axiory have been stuck as ‘In progress’ for days, even though deposits go through instantly. This clearly shows how easy they make it to put money in, but when it comes to taking money out, they delay or block it. Very unprofessional and frustrating experience.
  • Broker

    Axiory

  • Exposure Type

    Unable to Withdraw

Turkey

08-28

Turkey

08-28

Stealing money agent not responding and support to
I submitted a withdrawal request and I did not receive the withdrawal for more than a month, in addition to the agent for my account does not respond, and the support service available 24 hours does not respond either. I waited for more than a month and I did not receive the withdrawal. I did not receive the withdrawal, they say that the bank rejected the transfer, and the bank recovered the transfer. I told them that if the bank recovers the transfer, they will return the amount to you in less than a week, and therefore you must add the amount to my private trading account. Then the agent for my account told me half a month ago that the bank recovered the transfer and the XTB company will refund the amount to my private trading account in less than 10 days. Now it has been almost thirty days and they have not added my amount. In addition, the agent for my account does not respond and their support service is available 24 hours and they also do not respond
  • Broker

    XTB

  • Exposure Type

    Unable to Withdraw

Saudi Arabia

08-28

Saudi Arabia

08-28

Large Gap Price Difference
I suffered consistent financial losses here due to sudden price jumps that were not visible on any other reputable price teed. My stop-loss orders were hi prematurely, often by large margins, an the broker's only explanation was 'market volatility'-even when the market was stable.
  • Broker

    Headway

  • Exposure Type

    Severe Slippage

Germany

08-28

Germany

08-28

Every winning position
Every winning position was eroded by slippage until my account balance turned negative My experience with this broker ended with heavy personal losses caused by. their practices, not the market.
  • Broker

    Headway

  • Exposure Type

    Severe Slippage

Germany

08-28

Germany

08-28

Trashy trading platform.
Trashy trading platform. After trading for a long time, they suddenly deducted all my principal and profits without any communication, claiming I abused the system. What a joke. With this kind of behavior, they still dream of expanding their market? Everyone should stay away from this platform.
  • Broker

    Headwayrebate

  • Exposure Type

    Unable to Withdraw

Germany

08-28

Germany

08-28

The Stop Loss order didn't
The Stop Loss order didn't work, and the position closure was delayed. I lost everything. Headway is a fraudulent scam that deceives traders to steal their money! I deposited $15,000 to trade, but due to the platform's ineffective Stop Loss orders and maliciously delayed position closures, I lost $8,000 in just two weeks. Their despicable behavior must be exposed! I shorted GBP/USD at 1.2680, strictly setting a Stop Loss at 1.2730 (limiting risk to no more than 50 pips), and repeatedly confirmed that the Stop Loss was active. However, after the data was released, the market suddenly surged, breaking through 1.2730, and my Stop Loss was never triggered! I urgently clicked to close the position, but the platform froze.
  • Broker

    Headway

  • Exposure Type

    Others

Germany

08-28

Germany

08-28

After earning a profit
After earning a profit today, they withdrew all my funds, including my initial capital. They falsely claimed I had five accounts, which is untrue. I spent over three hours communicating with them to resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful, and did not listen, yet they still withdrew all my funds.
  • Broker

    Headway

  • Exposure Type

    Scam

United States

08-28

United States

08-28

unnecessary account restrictions
My account was suddenly blocked from trading without any prior warning or explanation. This restriction lasted for several days, during which I missed multiple high-probability setups that I had been preparing for. Not only did this cost me financially, but it also undermined my confidence in the reliability of the broker’s services. An interruption of this nature is unacceptable for anyone who takes trading seriously
  • Broker

    QT

  • Exposure Type

    Others

Russia

08-27

Russia

08-27

bad broker
Lost money here because they can’t or won’t fill an order where I place it. Severe slippage, strange price spikes, and an account balance that went downhill fast. That’s my whole experience in one sentence.
  • Broker

    Seacrest Markets

  • Exposure Type

    Severe Slippage

Croatia

08-27

Croatia

08-27

Last month I deposited
Last month I deposited RM90,000 to trade GBP/MYR. I made 10 trades, 8 of which had abnormal slippage, with an average slippage of 28 points per trade. The worst thing was last week, when my stop-loss order was set at 10.52, but it was executed at 10.58. The 60-point slippage caused my position to be liquidated, and all RM90,000 was gone - this was the capital I used to open a stationery store. A friend in Kuantan said that his RM120,000 account was also liquidated due to slippage. Once the profit exceeds a certain amount, they start to make things difficult for you. Isn't it obvious that they just want to take advantage of your losses? BNM has long listed Headway as a "high-risk fraud platform". I was greedy and wanted to make quick money, but now I regret it. Headway doesn't even have a regulatory record with BNM and SC, but it dares to come to Penang to defraud people. Be careful of this broker
  • Broker

    Headway

  • Exposure Type

    Others

Malaysia

08-27

Malaysia

08-27

This is the most shameless
This is the most shameless broker I've encountered in my years of trading. Accounts wiped out, customer service disconnected. KVB simply wiped out my $10,000 account! Last month, I went on a three-day business trip. When I logged in, my balance had gone from $10,820 to $0, and all my transaction history was gone. I called customer service 15 times, but no one answered. Now, even their customer service in Malaysia has deleted me. I complained to BNM, but the staff said, "KVB doesn't have a physical presence in Malaysia, so it's difficult to recover." A friend in Ipoh reported that his RM200,000 account was also wiped out. KVB claimed a "system bug caused data loss," but offered no compensation. KVB is a blatant scam. Malaysians, remember this broker and stay away.
  • Broker

    KVB

  • Exposure Type

    Unable to Withdraw

Malaysia

08-27

Malaysia

08-27

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Sync to personal posts

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Amount resolved within one month(USD)

$351,639

Number of People Resolved

15191

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