Global Broker Regulation Inquiry App
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Regulators

Amount resolved within one month(USD)

$354,524

Number of People Resolved

15191

Account banned without reason
On September 14, 2025, they banned my account, claiming that I had violated Article 2.9 of their public offering agreement, which states that "the company prohibits customers from engaging in fraudulent activities that the company may consider to be part of customer behavior. These fraudulent activities aim to exploit operations not directed by the company, loopholes in the company's official website, speculation based on bonuses, and abuse of trading to gain profits, including but not limited to completing hedging transactions through different accounts and speculating on assets with liquidity difficulties. In such cases, the company reserves the right to terminate this agreement or reset the results of trading operations However, I believe that I have not violated any of the conditions described in it, and each order has a 5-minute cycle. Before the ban, there was a withdrawal request of nearly $3000 that had not been completed for more than 3 days. My ID is marcemous@gmail.com
  • Broker

    Pocket Option

  • Exposure Type

    Others

Hong Kong

Two days ago

Hong Kong

Two days ago

I deposited $100 into
I deposited $100 into Fortrade, but my account still shows $0 balance. Whenever I ask about it, they just push me to deposit more. I haven’t been able to withdraw a single dollar. Total scam behavior.
  • Broker

    Fortrade

  • Exposure Type

    Others

India

In a week

India

In a week

The deposit bonus you
The deposit bonus you are they offer you will disappear in seconds due to the spreads alone on top of that you will find out that even if you're Account Ballance is fine they can remove your bonus mid trade and blow up your whole account like they did to me. I went from $230
  • Broker

    Headway

  • Exposure Type

    Others

Iraq

In a week

Iraq

In a week

I was trading XAUUSD
I was trading XAUUSD as usual, and in the middle of the day, Roboforex suddenly closed the Gold markets. Now I’m stuck in a trade that I can’t control anymore, and I have no idea how long this will last. Has anyone experienced similar behavior in the past and had any luck with support on these issues? For now, I’m hoping it’s just a technical difficulty and that they will compensate for any losses if they occur, but I’m not sure.
  • Broker

    RoboMarkets

  • Exposure Type

    Others

Germany

09-09

Germany

09-09

I NO LONGER RECOMMEND THIS BROKER!!!
These guys were very good before but now they have many problems with deposits, I made a deposit since Thursday, today is Monday still they tell me same response from their copy and paste message of the department of finance is working on it but till now, nothing is credited and I have no hope for it. I NO LONGER RECOMMEND THIS BROKER!!! VERY DISAPPOINTED!!
  • Broker

    JustMarkets

  • Exposure Type

    Others

United States

09-09

United States

09-09

Signed up for a reduced
Signed up for a reduced price trial for three months and forgot to cancel. They charged me almost $100 for another three months subscription with zero communication until afterwards, and refuse to give me a refund. The App itself might be ok, but customer Not a good experience! The overall process with pay is not great and cannot be equally.
  • Broker

    Headway

  • Exposure Type

    Others

Saudi Arabia

09-08

Saudi Arabia

09-08

I've been plagued by
I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips.
  • Broker

    Headway

  • Exposure Type

    Others

Saudi Arabia

09-08

Saudi Arabia

09-08

I wish they resolve the
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.
  • Broker

    Headway

  • Exposure Type

    Others

Saudi Arabia

09-08

Saudi Arabia

09-08

They're making an excuse
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account
  • Broker

    Headway

  • Exposure Type

    Others

Saudi Arabia

09-08

Saudi Arabia

09-08

Previously, Vietnamese
Previously, Vietnamese customer service sent daily "data diagnosis user feedback," saying, "Pay 2,500 yuan for a professional team to diagnose your account data. They can identify trading vulnerabilities, optimize your position strategy, and fix historical data errors." After paying, the customer service said, "The diagnosis will take three days, and you won't be able to log in to your account during that time." When I logged in three days later, I found that all my historical trading records, profit data, and position records were gone. It said, "Data loading failed!" I contacted customer service, and they said, "Data loss occurred during the diagnosis process and cannot be restored at this time." After waiting a week, I contacted them again, and they said, "The data has been permanently deleted and cannot be retrieved."
  • Broker

    CWG Markets

  • Exposure Type

    Others

Vietnam

09-07

Vietnam

09-07

Levels Broker Spreads Not What They Promise
Levels broker promotes low spreads, but when I started trading, I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade. It feels unfair and unprofessional, making it very difficult to trust their platform.
  • Broker

    Levels

  • Exposure Type

    Others

Germany

09-07

Germany

09-07

Frustrating Spread Issues with Levels Broker
Levels broker’s spreads are a big disappointment. They advertise competitive, low spreads, but once you’re trading, it’s a completely different story. The spreads suddenly widen during active sessions or even normal conditions, making it very hard to maintain profitability. It feels misleading and unfair because these hidden costs keep eating into profits, leaving me frustrated and doubting their transparency.
  • Broker

    Levels

  • Exposure Type

    Others

Germany

09-07

Germany

09-07

I opened Buy 2.0 lots
I opened Buy 2.0 lots AAPL stock As protection put 4 Sell Stop 2:50 between prices: Sell stop 0.50 /103.90 Sell stop 0.50 /103.80 Sell Stop 0.50 /103.50 Sell Stop 1.00 /103.40 But when opening the market did not take the price set yesterday. 4 Sell stop But the opening price and had loss. Now it's my fault? Broker should not give me back the amount i lost? The market did not give me chance to be able to close operations. But I put these positions as protection.
  • Broker

    Markets4you

  • Exposure Type

    Others

Belgium

09-07

Belgium

09-07

During my trading with
During my trading with the company i hav come across a common malpractice of increasing the spread of a running trade to effectively cause a wipeout and make the traders loose the money. I had four trading positions in GbpJpy , two hedged positions each of 30 mini lots with the below order numbers and details 117674678 buy 131.038 118179064 buy 129.915 118096852 sell 129.288 118213430 sell 129.188 All the above orders automatically got squared off and i had a wipe out of 897 usd. in total all my orders were actually closed / squared off at a exact time of 14:29:59 on 16.08.2016 with a vast difference in the closed trade prices, the buy trades closed at a price of 129.356…. And the sell trades closed at 129.635 a difference of 28 pips, which in a perfect real world caused the margin call and wipeout. The 5 minute mt4 candle 14.25 to 14.30 had open 129.53 high 129.563 low 129.158 close 129.318 ( my trades were closed at 14.29.59…hence this time frame would be legally Accountable
  • Broker

    Markets4you

  • Exposure Type

    Others

Belgium

09-07

Belgium

09-07

Headway is the most fraud
Headway is the most fraud broker I ever seen. Last night the rhe server had a technical problem and they closed all my open positions,and today they are telling me that all issues had been addressed and resolved,which is really not true!
  • Broker

    Headway

  • Exposure Type

    Others

Singapore

09-05

Singapore

09-05

I don't like this broker...their
I don't like this broker...their withdrawal limit is too high... I couldn't withdraw my funds, not nice at all
  • Broker

    Metadoro

  • Exposure Type

    Others

United Kingdom

09-04

United Kingdom

09-04

Hello everybody! I opened
Hello everybody! I opened a trade 2 weeks ago and I have a problem with it for a week now. I started a challenge, and now on my devices I can't open a trade on the MT5.
  • Broker

    RoboForex

  • Exposure Type

    Others

United States

09-02

United States

09-02

I was accused of ‘market
I was accused of ‘market manipulation’ by FPG after I made a profit, and my capital and profit were all wiped out. Even more outrageous was that the I was required to sign a written document admitting trading violations; otherwise, the principal would not be refunded. and I have been trading with them for long though
  • Broker

    FPG Fortune Prime Global

  • Exposure Type

    Others

United States

09-02

United States

09-02

I was scammed by this
I was scammed by this platform's spreads, which were often 8 times the normal level. I was trading EUR/USD with KVB. The spread was usually stable at 1.8-2.2 pips, but between May 10th and 15th, it suddenly widened to 14-17 pips, 8 times the normal level. On May 12th, I traded one lot of EUR/USD, and the spread alone cost me $150 (about RM675), while the same position normally costs only $20 (about RM90). Within 5 days, I paid an extra RM2,860 in fees due to the unusual spreads. KVB does not have a local Malaysian forex license. They're truly deceptive, using random advertising to deceive people.
  • Broker

    KVB

  • Exposure Type

    Others

Malaysia

09-01

Malaysia

09-01

I advise all Indonesian
I advise all Indonesian traders to stay away from this broker. In March 2025, my Deriv account, holding 150 million rupiah, was suddenly frozen due to "suspected unusual trading." I had previously been consistently profitable in long USD/IDR trades, and I suspected the platform was maliciously blocking my withdrawals. Customer service requested nearly six months of bank statements, proof of source of funds, and even utility bills, far exceeding Know Your Customer (KYC) standards. After submitting all the documents, I was asked to pay a 10% "fund verification fee" to release my funds. Inquiries with Mandiri Bank revealed that my funds had been transferred to an offshore account in Mauritius, not the Jakarta branch account claimed by the platform. Three months have passed since the account was frozen, and Deriv customer service has disappeared via WhatsApp. Yet, their Indonesian website still advertises "fund security and assurance." This blatant fraud is appalling.
  • Broker

    Deriv

  • Exposure Type

    Others

Indonesia

09-01

Indonesia

09-01

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount resolved within one month(USD)

$354,524

Number of People Resolved

15191

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