Global Broker Regulation Inquiry App
WikiFX

Amount resolved within one month(USD)

$589,180

Number of People Resolved

15343

Unjustified profit deduction
I opened a live trading account with InstaForex a few weeks ago and traded only for few days. During this short time, I made around 224 USD profit by trading XAUUSD and CL with a very small lot size (0.02). Suddenly, InstaForex deducted 215.5 USD from my balance. This was profit from my XAUUSD trades. There was no prior notice or clear explanation. I contacted their support team and also emailed the anti-fraud department. Their replies only mentioned a clause from their agreement. They did not show any specific trade numbers, execution logs, or proof that I violated any rules. I traded manually. I did not use any EA, robot, arbitrage strategy, or high-frequency trading. If a broker cancels a client’s profit, I believe they should provide trade-specific evidence. In my case, this was not done. Because of this experience, I do not trust InstaForex anymore. I am attaching screenshots of my trading history and email replies as evidence.
  • Broker

    InstaForex

  • Exposure Type

    Scam

Bangladesh

Two days ago

Bangladesh

Two days ago

I was Trading and all
I was Trading and all of a sudden my account stopped working and was showing Disabled it’s confusing even more when I can’t login to my account anymore using both phone number or Email on the broker web page it’s keeps saying invalid password or login this people are scammers
  • Broker

    ZFX

  • Exposure Type

    Others

Pakistan

Two days ago

Pakistan

Two days ago

I have been trying to
I have been trying to complete a deposit but the account number keep changing almost every minutes it doesn’t even take up 1 hour as the said it just keeps on changing on its on how can I complete a deposit the customer support are not helping matters the haven’t been responding to the issue the keep saying wait for sometime
  • Broker

    ZFX

  • Exposure Type

    Others

India

Two days ago

India

Two days ago

my account is already verified and approved but I don’t know for what reason I can’t seems to withdraw again because the keep asking for another verification but the are not approving it also I have made a lot of profits from my trade already I can’t withdraw
my account is already verified and approved but I don’t know for what reason I can’t seems to withdraw again because the keep asking for another verification but the are not approving it also I have made a lot of profits from my trade already I can’t withdraw
  • Broker

    ZFX

  • Exposure Type

    Unable to Withdraw

Pakistan

Three days ago

Pakistan

Three days ago

I was holding a volume
I was holding a volume of 0,6 Lot in Sell and 0,48 Lot in Buy, and at rollover time the chart was showing some movements (10 pips up and down) on GBPUSD, but it was going almost in a straight line, and suddenly in a few seconds I lost aprox. 200€ of free margin forcing the closure of all my positions. On normal situation it shouldn't have mattered much if it went upwards or downwards, but suddenly both sides where going against me!
  • Broker

    ZFX

  • Exposure Type

    Others

Pakistan

In a week

Pakistan

In a week

I had initially deposited
I had initially deposited 2500$ and made profit of 3228.59$ and Cash adjustment pnl of -3226.69$ is done by them with no explanation the money is just stolen from me as shown in the screenshots and statements. I had balance of 5536$ yesterday and they Stole 3226.69$ from it and left me with 2310$ and let me withdraw the money my account was 1:500 leverage. My profits of 3226.69$ were stolen for no reason after the slippage adjustment make loose a lot of my money this is a scam broker
  • Broker

    Vida Markets

  • Exposure Type

    Scam

India

In a week

India

In a week

Account blocked, trading halted — ~$400k gone!
Following a legitimate transaction, Morpher Labs GmbH (Austria, operating as Morpher) blocked access to our accounts and halted trading on the stock, preventing us from exiting our position. Approximately USD 400,000 remains inaccessible. This was not a trading loss, margin issue, or user error. Since then, there has been no written explanation, no defined release process, no timeline, and no meaningful escalation path. Posting this to document the facts and to see if others have experienced similar account blocks or trade halts.
  • Broker

    MORPHER

  • Exposure Type

    Unable to Withdraw

Israel

In a week

Israel

In a week

I opened a buy stop order
I opened a buy stop order at price 42870 for US30. It was triggered at 42991, a massive 121 points difference! Even more ridiculous is that my order then TP at 42964.1 This is the first time I've seen such a ridiculous trade execution and I've tried numerous brokers. When I bring this up for them to check, their compliance provided the standard reply of slippage due to high market volatility or news release and won't compensate me.
  • Broker

    ZFX

  • Exposure Type

    Severe Slippage

India

In a week

India

In a week

I had a sell position
I had a sell position on XAUUSD for 8.00 Lots (11-11-2024) at the price of 2682.80 I have waited for this trade like 40-45 minutes till the Asian markets opened and the price started to drop and as soon as it crossed my entry price I put a SL at 2682.69 to protect my position. Once I have closed the trade modification the position was already closed even when the candle kept dropping and it reached my desired TP at 2674.5. I have contacted their support for almost a month till I got an answer on this matter yet they claim that when the SL was placed the price came back up to 2682.69 then it dropped again, recently I had a free time to check this out on MT5 strategy tester to check specifically how the candles formed, yet the candle never retraced to my SL and the price it stayed at for a few milliseconds was around 2682.61-2682.63 then it continued dropping. I checked this time stamp with multiple brokers that I trade with yet the price never came back to my SL during that duration.
  • Broker

    ZFX

  • Exposure Type

    Severe Slippage

India

In a week

India

In a week

Failure to withdraw and block the account
Hello I opened an account on November 19, 2025 at the exchange and broker NPEmarket and after authenticating my account I charged a $10, $350, $2 bonus from the broker belonged to me and after a few trading days on Friday, November 28, my account reached $23,000 and unfortunately on Friday at 4 p.m. without any message from the broker without any email from the broker on the curve My account was completely blocked and suspended I took out $500 blocking it too from you please do your best to get my money back Thank you and thank you 🙏🙏😢😢
  • Broker

    NPE Market

  • Exposure Type

    Scam

Iran

In a week

Iran

In a week

My account can’t withdraw
My account can’t withdraw funds again the withdrawal keep failing each time after making enquiries I was told that I will have to complete a payment verification then what was the use of the initial verification I did the don’t want to give me my money and allow me to withdraw these broker are scammers
  • Broker

    ZFX

  • Exposure Type

    Unable to Withdraw

Pakistan

In a week

Pakistan

In a week

I was trading XAUUSD
I was trading XAUUSD as usual, and in the middle of the day, ZFX suddenly closed the Gold markets. Now I’m stuck in a trade that I can’t control anymore, and I have no idea how long this will last. My Account is in huge Loss already but the have been no responses from the customer service or any help rendered from the mails
  • Broker

    ZFX

  • Exposure Type

    Others

Pakistan

In a week

Pakistan

In a week

I traded normally with
I traded normally with real market strategy and volume. As clearly shown in the attached screenshots of my MT4 terminal All trades were placed manually with realistic volume sizes (0.1 to 0.24). Multiple symbols were traded (e.g., US30, US100, XAUUSD, EURUSD, GBPUSD). Trades include both profits and losses – indicating a real trader, not a bonus exploiter. Over $2,500 was deposited and withdrawn was denied without any valid trading violation cited.
  • Broker

    ZFX

  • Exposure Type

    Unable to Withdraw

Pakistan

In a week

Pakistan

In a week

they are not giving me
they are not giving me my money (4000 USD) i had already provided all evidences against their useless arguments they are just trying to hide behind any useless subject and not giving me my money. Many users sent emails to zForex support and even to management, but were left unanswered after asking for payment. Their only “response” was to close the accounts and mark withdrawals as rejected or pending forever. Deposits were made via COINSBUY (TRC20). There is no refund visible in the account history. Instead, $2,500 is marked as "Balance" and then a withdrawal attempt is shown as profit deducted, not refunded. Where is the actual refund transaction on the blockchain? Show proof of refunds — because none were received.
  • Broker

    Z FOREX

  • Exposure Type

    Unable to Withdraw

Pakistan

In a week

Pakistan

In a week

As an ordinary investor,
As an ordinary investor, I put a lot of money into forex trading, believing in the supposed “regulated overseas platform.” But up to this day, over three hundred thousand US dollars of mine is still stuck in my ZFX account, entirely unable to be withdrawn. When I tried contacting customer service or lodging complaints with the platform, I received nothing but silence; they even froze my account at will, turning all their previous promises into empty words In the end, over $300,000 of my money was frozen outright, with absolutely no hope of withdrawal. Afterward, I turned to authorities and regulatory bodies, yet the company responded with the attitude of “we’re an offshore company, not subject to domestic oversight—feel free to complain.” There are many other investors like me, whose funds have been trapped inexplicably or who have lost everything to margin calls. I sincerely hope more investors heed this warning
  • Broker

    ZFX

  • Exposure Type

    Unable to Withdraw

Pakistan

In a week

Pakistan

In a week

They stole $67,310 from me and closed the position
I was a verified client of Dominion Markets since November 25, 2025. My trading was going well; I went long XPTUSD and XPDUSD and watched my account grow. But on December 17, 2025, they logged into my trading account and closed my winning trades themselves, increasing the spread by $200 on XPTUSD. The actual closing price should have been around $1,911, but they closed my positions at $1,660-$1,704. They also closed my account. Because of this, I lost $67,310. They didn't notify me of this; instead, I messaged them all day, but they ignored me. I believe they did this intentionally to steal my profits. I have screenshots to prove this. There are also many negative reviews about their activities, including how they block accounts and prevent people from withdrawing their funds. I recommend everyone stay away from this company to avoid giving a penny to these scammers. How can they be held accountable?
  • Broker

    DOMINION MARKETS

  • Exposure Type

    Scam

Russia

In a week

Russia

In a week

PLEASE HELP ME TO RETURN MY 8200$
FACTS OF THE CASE 1. I hold a MT5 accounts with “Doo Prime” now known as “D Prime”, with a total combined equity of USD 8,200.00 2. In July 2024, the company canceled my withdrawal without any specific reason. 3. I subsequently write an email and asking for my withdrawal. Also I reputedly communicate on phone calls with my allocated account manager Miss. Diya 4. This withdrawal has been illegally withheld since November 2024 from my trading account. DIGITAL EVIDENCE TAMPERING On after November 2024, after my withdrawal request, “Doo Prime” now known as “D Prime” withheld my balance without any notice and information. These frauds and suspicious activity constitute digital evidence tampering and is a violation under UAE Federal Law No. 5 of 2012 on Cybercrimes. EVIDENCE IN POSSESSION I hold the following evidence: - Complete communication history with the company’s given email id. - MT5 account statements, including data that
  • Broker

    D prime

  • Exposure Type

    Unable to Withdraw

India

12-22

India

12-22

why I'm unable to withdraw my funds from this br
can someone tell me why my money is stuck in this broker please
  • Broker

    9Cents

  • Exposure Type

    Unable to Withdraw

United Arab Emirates

12-20

United Arab Emirates

12-20

Unexplained deductions upon withdrawal
I withdrew $44 but received $34. When I contacted them, they told me it was a network charge (ERC20), but I withdrew via TRC20. When I gave them proof, they said it was a normal, new fee, even though I've been with them since March 2025 and these deductions have never happened before. The next day, I withdrew $178 but received $175. I told them that $10 was deducted when I withdrew $44 and $3 when I withdrew $178. When they realized their mistake, they became flustered in their response.
  • Broker

    RaiseFX

  • Exposure Type

    Scam

Algeria

12-20

Algeria

12-20

Can’t withdraw to EToro Money App
Hey everybody! I recently opened an account with EToro, bought some BTC and wanted to transfer it to my EToro Wallet, however I can’t seem to find the option for doing so, is it because I must withdraw a minimum of 0.007 BTC or is this option not available in my jurisdiction? I’m in France btw
  • Broker

    eToro

  • Exposure Type

    Unable to Withdraw

France

12-20

France

12-20

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount resolved within one month(USD)

$589,180

Number of People Resolved

15343

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