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Resolved
Slippage
Object
TMGM
Issue
Others
Requirement
compensation
Amount
$1,500(USD)
Time
32day11hour
Mediation Progress
Hong Kong2023-11-11
Resolved
BAICAI590
BAICAI590Australia2023-10-12
ReplyTMGM
Dear customer, your feedback is greatly appreciated. With respect to your problem please send the details about your account and orders by email to official customer service, support@tmgm.com. We'll conduct an investigation and reply to it. Thank you.
Reply
Hong Kong2023-10-10
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-10-10
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-10-09
Start MediationBAICAI590
BAICAI590GBP/USD short order, the market price changed that day and did not reach 1.22648. As a result, they slipped to this position and have not solved it for half a month.
Start Mediation
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TMGM account manager restricts deposit and withdrawal channels and will not allow deposits if the position is liquidated.
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