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Resolved
Severe slippage
Object
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$265(USD)
Time
34day12hour
Mediation Progress
Hong Kong2023-11-16
Resolved
edc6253
edc6253Australia2023-10-17
ReplyTMGM
Dear customer, with respect to your problem please send the details about your account and orders by email to official customer service, support@tmgm.com. We'll conduct an investigation and reply to it as soon as possible. Thank you.
Reply
Hong Kong2023-10-12
Supplemental Materialsedc6253
edc6253I set a stop loss at 1882. But it was failed due to the slippage, leading to a loss to me.
Supplemental Materials
Hong Kong2023-10-13
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-10-13
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-10-12
Start Mediationedc6253
edc6253XUA/USD suffered serious slippage. Stop loss was set at 1820, but it fell to 1880.86.
Start Mediation
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Slippage
China
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