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Resolved
TMGM account manager restricts deposit and withdrawal channels and will not allow deposits if the position is liquidated.
Object
TMGM
Issue
Others
Requirement
compensation
Amount
$0(USD)
Time
48day19hour

Mediation Progress
Hong Kong2023-11-10
Resolved
MAQIAO5430
Australia2023-10-11
Reply
TMGM
Dear customer, thank you for the information. With respect to your problem, please send the details regarding your account and order by email to the official customer service, mailto:support@tmgm.com. And we'll make a reply as soon as possible after an investigation. Thank you.
Reply
Hong Kong2023-09-22
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-09-22
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-09-22
Start Mediation
MAQIAO5430
The trading volume on this platform is usually small, and customers often report problems with deposits and withdrawals. The deposits have been blocked for more than ten minutes, and the account manager has not given a reasonable explanation for the liquidation of the account. It has been several days since the account manager gave a reasonable explanation. As well as the solution, in the future everyone's deposits and withdrawals will be restricted by them. Those who want to liquidate their positions will not be allowed to deposit, and those who want to withdraw funds will not be allowed. Who would trust to do it?

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
