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Resolved
Serious slippage
Object
DBG MARKETS
Issue
Severe Slippage
Requirement
compensation
Amount
$30(USD)
Time
32day22hour
Mediation Progress
Hong Kong2023-06-10
Resolved
eusbs
eusbsAustralia2023-05-11
Reply
DBG MARKETS
DBG MARKETSThe customer placed orders based on NFP data, and the orders were traded normally at market price due to stop loss. There was no slippage, except for normal losses.
Reply
Australia2023-05-10
ReplyDBG MARKETS
Dear customer, we have received your information about slippage, which is normal on our platform. Please understand. And your support is greatly appreciated. Have a good time.
Reply
Hong Kong2023-05-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-05-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-05-08
Start Mediationeusbs
eusbsTrash platform. Do not excute the stop loss. No compensation for slippage. The customer service claims that it is normal
Start Mediation
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