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Resolved
Serious slippage resulting in my loss
Object
XM
Issue
Severe Slippage
Requirement
compensation
Amount
$8(USD)
Time
34day10hour
Mediation Progress
Singapore2023-06-05
Resolved
SANZHISHOUYAOGUAI
SANZHISHOUYAOGUAICyprus2023-05-06
ReplyXM
Dear customer, please reach out to platform customer service.
Reply
Hong Kong2023-05-05
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-05-05
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Singapore2023-05-01
Start MediationSANZHISHOUYAOGUAI
SANZHISHOUYAOGUAII set stop loss at 1.10100, but it has not closed my order at 1.10042 and resulting my loss. I need an explaination
Start Mediation
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