Dear customer, first of all, we're very grateful to you for choosing and supporting XM. With respect to your complaint about the account 6142927, our specialist has communicated with you via phone. More details, please take the voice conversation for reference. Thank you. Finally, please feel free to reach out to XM official online customer service at website for help, if you have any question. Thank you.

I placed an order with a stop profit level of 130.800, but it couldn't be traded as the level fell to 130.744.

XM fluctuates sharply, only liquidates loss orders and does not close profitable orders. Take profit at 130.800