MyFXTM ID: 63938676. Transaction account number: 10577849. Four withdrawals were submitted on 8.19 and failed to arrive. Withdrawal numbers: 9939485, 9939480, 9939477, 9939474. The total amount of the four withdrawals is 28500USD. FXTM promises that the funds will arrive within 10-20 working days after remittance to the payment provider. As a result, I did not receive the withdrawal on 9.21. FXTM claimed that the remittance failed due to the technical failure of the payment provider, and returned the funds of 28500USD to my account and asked me to resubmit. I resubmitted six withdrawals on 9.22, with withdrawal numbers: 10092094, 10092098, 10092102, 10092108, 10092114, 10092119. More than 20 working days so far. It has been two months since the withdrawal was made, and it has not been received, and the payer has not given me any explanation or explanation. FXTM's customer service and finance departments claimed to have asked the payment provider for the reason for the non-acceptance of the account, but they have not received any feedback. FXTM's customer service department, finance department, and legal department did not act one after another, and the payment provider maliciously delayed the remittance.