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Resolved
My account is abnormally burnt, but they find various excuses to avoid finding reasons.
Object
ZFX
Issue
Others
Requirement
compensation
Amount
$30,000(USD)
Time
70day1hour

Mediation Progress
Hong Kong2022-11-18
Solved after user's confirmation
YISHUIHAN14641
Seychelles2022-11-11
Reply
ZFX
The customer's order reached the point level of liquidation. Now we reach out to the customer.
Reply
Hong Kong2022-09-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-09-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-09-09
Start Mediation
YISHUIHAN14641
made their customers' accounts abnormally burnt. I asked them to find out the reasons for the liquidation of the 9 orders in my account. According to my calculation, my account is far from being burnt. But didn't take it seriously, and show me the data in the system and said there was a liquidation. And later they show me the recent transaction flow of my three instruments, and said my account was about to burnt. Totally nonsense! I was about to deposit at that time but I found their attitude is extremely bad! I called them many times and they just chat with other people after picking up the phone.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
