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Resolved
Deposits and withdrawals do not match the platform's commitment
Object
ZFX
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$0(USD)
Time
127day23hour

Mediation Progress
Hong Kong2022-10-12
Solved after user's confirmation
DU58184
Hong Kong2022-07-07
Supplemental Materials
DU58184



I am wondering when you will cope with my problem? It's not complicated, but clear. How long will the problem last?




Supplemental Materials
Hong Kong2022-06-23
Supplemental Materials
DU58184



It has been for almost one month. Clearly, you did not keep your promise and now you can not deal with the problem, right? Is it illegal according to the laws and regulation in China? False promise? Hard to judge?




Supplemental Materials
Hong Kong2022-06-07
Supplemental Materials
DU58184

Are you passing the buck? Surprisingly, ZFX did something terrible like this, disappointing.


Supplemental Materials
Seychelles2022-06-07
Reply
ZFX
Dear customer, you can send an email to the customer service customercare@zfx.com or reach out to the online customer service for help.
Reply
Hong Kong2022-06-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-06-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-06-06
Start Mediation
DU58184
The platform has a minimum deposit commitment and the minimum withdrawal situation does not match the actual operation
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
