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Resolved
Platform refuse to compensate for slippage
Object
ZFX
Issue
Severe Slippage
Requirement
compensation
Amount
$7,000(USD)
Time
20day1hour
Mediation Progress
Hong Kong2022-12-06
Solved after user's confirmation
FX2002439728
FX2002439728Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Seychelles2022-11-22
ReplyZFX
After checking we find that the slippage is in the reasonable range. So the withdrawal is processed as per the normal procedure.
Reply
Hong Kong2022-11-16
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-11-16
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-11-15
Start MediationFX2002439728
FX2002439728The platform slipped an extra $7, resulting in an extra loss of $7,000. I asked the platform to compensate, but the platform refused!
Start Mediation
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