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Resolved
Slippage causing loss
Object
FXTM
Issue
Severe Slippage
Requirement
other
Amount
$349(USD)
Time
25day10hour
Mediation Progress
Hong Kong2022-07-06
Solved after user's confirmation
ZHUJINGYUN
ZHUJINGYUNUnited Kingdom2022-06-14
ReplyFXTM
In terms of your slippage, our technology department has conducted an investigation. We will email you the result, once the investigation is done.
Reply
Hong Kong2022-06-13
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-06-13
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-06-10
Start MediationZHUJINGYUN
ZHUJINGYUNAs shown in the figure, the quotation of USDJPY on any platform today is not as low as 133.587, but my side has fallen to 133.587, resulting in a loss. I ask for compensation! !
Start Mediation
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