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Resolved
FXCM has a serious slippage
Object
FXTM
Issue
Severe Slippage
Requirement
Withdrawal
Amount
$7(USD)
Time
39day22hour
Mediation Progress
Hong Kong2022-07-04
Solved after user's confirmation
FX1135694465
FX1135694465United Kingdom2022-06-09
ReplyFXTM
In terms of your trading spread, we investigated the related information in the email received on May 26. And the relevant department sent the investigation result by email on June 3.
Reply
Hong Kong2022-05-25
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-05-25
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-05-25
Start MediationFX1135694465
FX1135694465It slips over 200 pips even I set stop loss. There is no huge fluctuation in the market and it is still slips over 200 pips.
Start Mediation
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Withdrawal has not arrived after exceeding the longest time limit that promised. FXCM cannot make a clearly explaination.
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