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Resolved
The official website usually changes
Object
FXTM
Issue
Others
Requirement
2020031861511974330
Amount
$0(USD)
Time
36day8hour

Mediation Progress
Hong Kong2022-04-01
Resolved
FX2691732589
United Kingdom2022-03-02
Reply
FXTM
In terms of the website login, FXTM will update official webiste domain name in line with regulators requirement, and tell customers the latest website domain name by email at the same time. Please visit official website by the link https://www.futuogroup-int.com/zh. You are advised to clear browsing history, cookies and cache and log in the website with Firefox browser. In addition, accoriding to the system information, we can see that you deposited successfully on February 24. If you can't log in the website and still have deposit problem, please chat with official online customer service, WeChat (FXTM customer service) or email (chinese@fxtm.com). We'll help you handle it as soon as possible. Please feel free to contact us if you have any question.
Reply
Hong Kong2022-02-24
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-02-24
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-02-24
Start Mediation
FX2691732589
The official website usually changes or cannot log in. It influences the safety of investors' fund.
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
