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Resolved
Cannot log in the website of platform
Object
FXTM
Issue
Others
Requirement
2020031861511974330
Amount
$254(USD)
Time
34day9hour

Mediation Progress
Hong Kong2022-04-06
Resolved
FX2839747475
United Kingdom2022-03-07
Reply
FXTM
Thank you for contacting FXTM. In terms of the website login, please visit the official website by the link https://www.futuojituan-int.com/zh or go to the FXTM customer service system https://my.asia-ftgroup.com/zh/login/retry. It is advised to clear browsing history, cookies and cache and log in website by Firefox browser which is well competible and stable. If you cannot open or log in the website, please send us the page full screenshot for further checking. Feel free to contact us, if you have any question. In addition to online customer service, you can reach out to FXTM by email: chinese@fxtm.com; phone: 4000060069; WeChat: FXTM customer service. Please note that FXTM only contacts clients through authenticated company WeChat which is easily identified by customers. Thanks for your support to FXTM. We hope it's helpful to you and will provide you with better service.
Reply
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Hong Kong2022-03-03
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WikiFX Overseas Customer Service
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Hong Kong2022-03-03
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-03-03
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FX2839747475
I tried to deposit into the platform, but I cannot log in. Who will responsible for the loss due to this?

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
