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Resolved
The deposit process in FXTM is extremely slow.
Object
FXTM
Issue
Others
Requirement
other
Amount
$53(USD)
Time
38day6hour
Mediation Progress
Hong Kong2020-09-19
Resolved
XIBEI13848
XIBEI13848United Kingdom2020-08-20
ReplyFXTM
Thank you for your trust in FXTM! Please be aware that FXTM has a professional Chinese customer service team. Regarding your above mentioned questions, you can get in touch with us through the following official channels, and we will arrange for someone to answer you in time. The following working hours are Beijing time: Online customer service on the official website: [24 hours a day from Monday to Friday, Saturday 16:00-21:00, Sunday 17:00-01:00] Customer service email: support@fxtm.com.
Reply
Hong Kong2020-08-12
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-08-12
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-08-12
Start MediationXIBEI13848
XIBEI13848I deposited fund before 21:00 last night, which it yet to be credited to my account. The extreme market of XAU/USD caused liquidation.
Start Mediation
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Previous Post
Unable to withdraw
China
Next
I deposited several hundred dollars. It’s easy to deposit. But it’s hard to withdrawal of over $100. I filled the name and account when I deposited, there was no problem. However, when I withdrew, I was told to check the bill and go to the bank to get a certificate. As soon as you apply for withdrawal, the customer service will call you immediately and ask you the reason why you want to withdraw and tell you that you can follow the teacher to do orders. The so-called EA, you should give 40% to the teacher after you profit.
China
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