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Resolved
The withdrawal is unavailable for 1 week.
Object
USGFX
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$2,000(USD)
Time
6day5hour

Mediation Progress
Hong Kong2020-08-12
Solved after user's confirmation
XING19787
Hong Kong2020-08-12
Supplemental Materials
XING19787
Now my withdrawal has arrived finally.
Supplemental Materials
Hong Kong2020-08-12
Supplemental Materials
XING19787
No withdrawal was received.
Supplemental Materials
Australia2020-08-07
Reply
USGFX
Our company has entered the state of independent supervision due to the ASIC license. And ASIC requires us to suspend deposits and withdrawals. To ensure that customers withdraw funds, we use Vanuatu's surplus to handle related matters. The company reiterates that it will ensure customers' withdrawals. At present, it is still in the transition period and there is a delay in withdrawal. We are grateful for your understanding. This customer is expected to see available withdrawal next Tuesday (August 11) according to the estimated queuing sequence in the background. I am very sorry for the inconvenience caused to the customer.
Reply
Hong Kong2020-08-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-08-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-08-06
Start Mediation
XING19787
The withdrawal is unavailable for 1 week.

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
