After inquiries at the backstage, most of customer transaction orders are scalping transactions. According to the account opening clause "Product Disclosure Statement and Business Terms", currently only ECN high-frequency account types are accepted, and scalping transactions can be carried out. For details, please refer to Article 73-13.4 of the Annex. The "Product Disclosure Statement and Business Terms" can be viewed by customers before the completion of customer account opening and on the official website: https://www.usgfx.com/Files/zh-CN/PDS_Global.pdf. We feel deeply sorry for what the customer has encountered.

My trading account was 10052663. On this February 28th, I deposited 30 thousand dollars, with orders placed below 5 lot. As of June 29th, the balance has become $5269. I lost $20890 in total. The platform didn’t cope with my problem and asked me to continue to trade 800 lots before I made the withdrawal. It required me to place order on large lot. The max lot I placed was 20 lot. In wake of slippage, I couldn’t meet the stipulated amount. There was only $5000 left in my account. I recorded the trading and the slippage. I closed the position when the market was in a stable status. But after I closed, the profit became less, which leaped to -386.922020 from -312.03 on 24th, for example. The profit of order, EURAUD58893614, also became 549.32020.6.24 from 649.17, with loss -960.08 from -910.21. Hope USGFX give me the fund and commission.