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Resolved
On the night of October 16, 2025, the platform was offline for 5 hours.
Object
Exness
Issue
Others
Requirement
compensation
Amount
$20(USD)
Time
31day5hour
Mediation Progress
Hong KongIn a week
Resolved
YU
YUSensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong11-24
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong11-24
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong11-23
Start MediationYU
YUBefore the disconnection, everything seemed fine. After the disconnection, I've been trying to contact the platform to resolve the compensation issue. Today is already November 23rd, and more than a month has passed, yet they still tell me to wait...
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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