Regarding your complaint about account 29123217, we conducted an immediate investigation. Upon verification, we found that the platform did not issue any notification regarding the deduction of half of your principal. Additionally, concerning your withdrawal request, the relevant department sent you an email on May 30. Please check and reply to that email so that the relevant department can assist you further. Lastly, we would like to thank you again for your understanding and support of XM! If you have any questions, feel free to visit the XM official website at https://www.xmcnbroker.tech/cn/, and click the green question mark icon in the lower right corner to contact customer service. XM offers 24-hour online customer support from Monday to Friday, and we are very happy to assist you. Thank you.

Xm platform induced customers to deposit with high bonuses, and agents taught us to get bonuses by hedging. But after I deposited, the platform immediately deleted my order, turned profit into loss, blocked my account and deducted my principal. It sent me an email saying that it would deduct half of my principal. But it has been two and a half months, and it has not returned the other half of my principal. I asked them to return all my principal! Otherwise, Xm's high bonus is a cover and bait. Customers are attracted by the bonus, but the platform is for our principal. This is a typical financial fraud.