Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email address on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

The deposit for account 19214383 has not been credited even after 4 days. Please process it as soon as possible!

It has been more than 15 hours since I deposited the money, but it has not been credited to my account. I sent an email to the customer service, but they didn't deal with the problem in a timely manner, causing me to miss a buying opportunity.