Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the subject of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

My account number was entered incorrectly; the correct one should be 11171748.

This IC platform allows you to open a position if you do not have enough margin, but you will be forced to liquidate all your positions upon opening a position, and your account will be destroyed without any fluctuation. It is equivalent to installing a self-destruct nuclear bomb button in your account. Once you enter the wrong number of lots when opening a position, your account will be destroyed, resulting in a loss of position and you will owe them money. Other platforms cannot successfully open a position if the margin is insufficient or below a certain level. They use the difference between the bid and ask price as the basis for closing your account. This IC is a complete trap. If this is not considered a black platform, I don’t know what a black platform is. Who knows what the cost of the bid and ask price is when encountering unfamiliar and unfamiliar targets? If the cost of the bid and ask price exceeds your account, they will let you open a position, but you will be forced to liquidate the position upon opening, not only deducting all your balance but also owing money. Please note that it is not the slippage of fluctuations that causes the loss of position, but the normal opening cost that causes the loss of position, and it is closed before the fluctuation link.