Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

It has been refusing to allow withdrawals, saying that the trading volume is not enough or aksing me to wait for email reply. The email reply said it could be withdrawn, but I still can't withdraw.