Hello, thank you very much for the information provided. We have received your query. We will contact this customer as soon as possible and resolve their issues. Yours sincerely, the FXTM Team.

I resubmitted the records of successfully withdrawing the stolen funds through cryptocurrency channels.

On the afternoon of March 5, 2023, I suddenly received 5 text message reminders that the withdrawal was successful. I thought it was a joke, so I went to the toilet with a smile. Thinking that something was wrong, I quickly logged in to the account. All the funds in the account were suddenly transferred to Fu. I opened my USD wallet and was withdrawing money like crazy. I quickly changed my password and I was still withdrawing money during the modification process. Since I didn’t leave the account manager’s phone number at that time, all the previous manual customer pages of FXTO turned into robots, turning me into a robot. I was so anxious that I could only send an email to the official to stop my withdrawal. My total account balance was about 53,000USD. 1,700USD was transferred out to 1,500 USD from the first account, and 46,000USD was transferred out from the second account, which was about 52,000USD. I held a position margin. It was not enough to close the position. I took 15,000USD from the virtual currency channel of the wallet, leaving more than 30,000 USD. The withdrawal was completed very quickly in more than ten minutes. My wallet address was bound and verified, but the 15,000USD withdrew did not arrive in my account. Wallet, I quickly took out the remaining amount through the bound bank card. Futuo is too unsafe. The platform even withdraws funds without personal verification and cannot guarantee the safety of funds. The final reply from customer service said that my email information was leaked to ensure that third parties cannot access my email. The key problem is that Futuo did not make any The verification code will not be sent to the email address, so what is the use of accessing my email address. This led to my debt crisis, with a total loss of over 20,000USD