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Resolved
The platform promotes low spread accounts with no overnight fees
Object
XM
Issue
Scam
Requirement
compensation
Amount
$236,473(USD)
Time
33day10hour

Mediation Progress
Hong Kong2024-04-14
Resolved
FX1801686127
Cyprus2024-03-15
Reply
XM
Dear customer, thank you for choosing XM and for your continued support! Regarding the complaints about your trading accounts 29103676 and 29103663, we have promptly reviewed and verified the issues. After thorough investigation and communication, we regret to inform you that it is not possible to change the related decision concerning your accounts. Therefore, we kindly ask you to refer to the important notice email sent on March 7, 2024, for further details. Once again, we appreciate your understanding and support of XM! Best regards.
Reply
Hong Kong2024-03-12
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-03-12
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-03-11
Start Mediation
FX1801686127


It is advertised that there is no overnight fee, but if you make a profit, it will be deducted directly from you.



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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
