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Resolved
The EC platform deliberately raised the price and wiped out my losses before reaching the stop-loss. The total amount was 110,000 US dollars, and the slippage was serious.
Object
EC markets
Issue
Severe Slippage
Requirement
compensation
Amount
$10(USD)
Time
38day3hour
Mediation Progress
Hong Kong2024-04-12
Resolved
GONGLI
GONGLIUnited Kingdom2024-03-13
ReplyEC markets
With respect to the slippage complaint, the customer was replied to on March 5. The problem was caused by the customer’s own actions.
Reply
Hong Kong2024-03-05
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-03-05
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-03-05
Start MediationGONGLI
GONGLIThe EC platform deliberately raised the price and wiped out my losses before reaching the stop-loss. The total amount was 110,000 US dollars, and the slippage was serious.
Start Mediation
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