Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

I saw that the IC official website had an activity for recommending friends, so I participated. However, the reward was delayed over and over again. The terms on the official website stated that it would be distributed within 5 working days. However, it took a month and the reward was not distributed.