Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

I looked at several major platforms but couldn't reach the point. EX slipped by 7 pips. I called customer service, but they kept delaying and refused to deal with it. Long and short orders are suffered.