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Resolved
TMGM has serious slippage. At the same point, other platforms have no slippage, but he has slippage.
Object
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$150(USD)
Time
151day21hour

Mediation Progress
Hong Kong2024-03-03
Solved after user's confirmation
FX3003089582
Hong Kong2023-10-18
Supplemental Materials
FX3003089582
I sent the email, but I haven't seen any action from your side. I hope you can expedite the process.

Supplemental Materials
Australia2023-10-11
Reply
TMGM
Dear customer, regarding your issue, please attach the details of your account situation and order details, and send an email to the official customer service email at support@tmgm.com. We will investigate and respond as soon as possible. Thank you!
Reply
Hong Kong2023-10-07
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-10-07
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-10-03
Start Mediation
FX3003089582


Pictures don't lie. The first two images are from TMGM, where two orders slipped by one pip, resulting in a total loss of 150 US dollars. However, my friend had no slippage in the same position on other platforms at the same time. I'm asking for help with one pay for three. Is TMGM a black Platform? TMGM keeps saying that other platforms are junk platforms, but the reality is that the junk platforms he claimed didn't happen the slippage, but he had. It’s ridiculous.



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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
