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Resolved
The service area keeps lagging
Object
TMGM
Issue
Others
Requirement
compensation
Amount
$10,000(USD)
Time
8day8hour

Mediation Progress
Hong Kong2023-08-18
Solved after user's confirmation
(ಡωಡ)XIAOJIANG
Australia2023-08-11
Reply
TMGM
Dear customer, your feedback is greatly appreciated. With respect to your problem please send the details about your account and orders by email to official customer service, support@tmgm.com. We'll conduct an investigation and reply to it. Thank you.
Reply
Australia2023-08-11
Reply
TMGM
Dear customer, your feedback is greatly appreciated. With respect to your problem please send the details about your account and orders by email to official customer service, support@tmgm.com. We'll conduct an investigation and reply to it. Thank you.
Reply
Hong Kong2023-08-10
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-08-10
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-08-10
Start Mediation
(ಡωಡ)XIAOJIANG

The TMGM platform is often stuck, especially when the U.S. market or other key data is in the market. The disk does not move at all, and it returns to normal after deliberately causing losses to customers. The left picture shows other normal disks, and the right picture shows TMGM stuck disks. After their technicians repaired it, they also filled in the gap, so that the customer could not see the signs of the lagging.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
