English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
8,500 US dollars were stolen through internal and external channels
Object
DBG MARKETS
Issue
Others
Requirement
compensation
Amount
$8,500(USD)
Time
182day0hour

Mediation Progress
Hong Kong2023-12-13
Resolved
DUODUO49465
Australia2023-11-13
Reply
DBG MARKETS
The account was compromised due to a leaked backend password, allowing someone to log into the CRM and change the email. They then withdrew funds using USDT and sent a confirmation email from the new address. The backend review checks whether the email and address match those in the system.
Reply
Hong Kong2023-06-14
Supplemental Materials
DUODUO49465
The withdrawal process encountered the following issues: the email was changed, the withdrawal method was changed, and the name provided by the applicant did not match. In this case, if a withdrawal can still be processed, it raises suspicions that there must be collusion between internal and external parties to achieve this.
Supplemental Materials
Hong Kong2023-06-15
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-06-15
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-06-14
Start Mediation
DUODUO49465

There was no strict check on the withdrawal of funds on the platform, and 8,500 US dollars were stolen. The deposit is cash, and the withdrawn is usdt. It can't be done if it's not an inside job.


Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
