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Resolved
Market closed
Object
AUS GLOBAL
Issue
Severe Slippage
Requirement
compensation
Amount
$200(USD)
Time
121day20hour

Mediation Progress
Hong Kong2023-08-18
Resolved
FX3590519050
Australia2023-07-19
Reply
AUS GLOBAL
Please contact your account manager for help. Thank you.
Reply
Hong Kong2023-04-19
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-04-19
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-04-18
Start Mediation
FX3590519050





The market was forcibly closed for three and a half hours, and the quotations did not move. The quotations of other platforms were normal. When the quotations were resumed, the positions were already liquidated, the forced liquidation line was invalid, the customer service refused to deal with it, and the account manager could not be contacted.






Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
