Dear customer, with respect to your problem, you can send the detailed information to platform 24-hour customer service for help or email the official customer service, support@exness.com (ensure a correct address), with your registered email. If you contacted us before, please still reply by email or reach out to official 24-hour online customer service for help. Thank you.

After I opened a gold position on this platform and made a short position, after making profit, I lowered the stop loss and was immediately closed at a new stop loss price higher than the current price. The customer service refused to deal with it and asked for technical inquiries. There is no deadline. It's disgusting that the list above 7 is ruined like this