Dear customer, with respect to your problem, please send the detailed information about the relevant account and order by email to the official customer service mailto:support@tmgm.com, and we will reply to you as soon as possible after an investigation. Thank you!

I hope that you could negotiate with the trader, due to being unable to accept his attitude at present.

I hope that you could help me communicate with the trader about the problem, who at present behaves with a bad attitude.

I met a person named Li Shiwenwen on Jintou.com. She said she was an EA trader, and then added her WeChat, and kept posting screenshots of EA's profits to me, in order to induce me to follow him to open an account in tmgm, and Signed an ea operation agreement with her, during which she only exaggerated the huge profits, but did not mention the risk of ea operation. Later, I handed over the account to her for operation, which led to a liquidation on August 15th, with a loss of 200,000 RMB. They ignored me later, this person must be from your platform, and must have something to do with your platform, I hope you, as a formal platform, can help me deal with this matter as soon as possible, and don't make trouble in the end so that both parties are not happy