English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
On April 25, 2022, the account was liquidated due to the inability of the of platform to make up positions.
Object
TMGM
Issue
Others
Requirement
other
Amount
$30,000(USD)
Time
315day1hour

Mediation Progress
Hong Kong2023-03-08
Solved after user's confirmation
WUKONG49484
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Australia2022-05-05
Reply
TMGM
Dear customer, with respect to your problem, please send the details of your account and order by email to the official customer service support@tmgm.com, and we'll conduct an investigation and reply to you. Thank you.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2022-04-28
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-04-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-04-27
Start Mediation
WUKONG49484



On the evening of April 25th, due to the inability to deposit funds on the platform, the position was liquidated. At that time, the total amount of the liquidation order in the account was about 45,000 US dollars. At that time, I contacted the customer and said that the order could be restored on April 26, but the order was not restored the next day. The manager offered a way to choose bonus compensation. My request at that time was 30,000 US dollars to complete the 500-hand task. The customer manager said to communicate with the platform to solve it. Yesterday, I kept urging the solution from morning to night, but there was no reply. Suddenly this morning, without notifying me in advance and without my consent, the order was restored, instead of the fund-raising plan communicated on April 26, which has now caused a lot of loss to my account. I hope to get help. Please contact me if you have any questions, thank you




Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
