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Resolved
Agent act on behalf of customer and trading to liquidation
Object
TMGM
Issue
Others
Requirement
compensation
Amount
$900(USD)
Time
22day3hour

Mediation Progress
Hong Kong2022-12-07
Solved after user's confirmation
ENEN12643
Hong Kong2022-12-05
Supplemental Materials
ENEN12643
Do the IBs under your platform have no relation with you? So hilarious

Supplemental Materials
Australia2022-12-01
Reply
TMGM
After checking, the customer's loss in trading is not related to the platform. We have communicated with the customer about the problem without reaching an agreement. Now we are looking forward to further communication.
Reply
Hong Kong2022-11-16
Supplemental Materials
ENEN12643

Please check the records of account liquidation and the IB working for your platform.


Supplemental Materials
Australia2022-11-16
Reply
TMGM
Dear customer, with regard to your problem, please submit the detailed information about your account and order by email to the official customer service mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.
Reply
Hong Kong2022-11-15
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-11-15
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-11-15
Start Mediation
ENEN12643
I actually borrowed money to trade. Publish some fake profit charts.
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
