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Resolved
It is said that 5000 is required to withdraw, but then it changes to 501 later
Object
FXTM
Issue
Unable to Withdraw
Requirement
explain
Amount
$14(USD)
Time
56day20hour

Mediation Progress
Hong Kong2022-11-26
Resolved
baby4513
United Kingdom2022-10-27
Reply
FXTM
You registered FXTM agent account 49440099 with the condition of commission and withdrawal. Therefore, the account manager needs to check if your withdrawal meets the relevant condition. In addition, we have a minimum withdrawal account of 501, without limiting the withdrawal. The reason behind the withdrawal rejection is the amount less than 501 RMB. The relevant contact information including phone number and email has been sent to you. Please reach out to us, if you have any questions.
Reply
Hong Kong2022-09-30
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-09-30
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-09-30
Start Mediation
baby4513



The day before yesterday, I failed to withdraw and asked the customer service. The customer service said that it would take 5000 to withdraw, and then I asked again today and they say that 501 can be issued. So much has changed and can changedat any time, and also said that Jin was looking for an acting manager. Customer service can't handle it. What do you need customer service for?




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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
