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Resolved
Serious slippage. There are pips in the opposite direction and the real-time exchange rate, and more than 0.4-5 pips are taken
Object
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$100(USD)
Time
81day2hour
Mediation Progress
Taiwan2022-12-17
Resolved
xiangxiang
xiangxiangAustralia2022-11-17
ReplyTMGM
Dear customer, with regard to your problem, please submit the detailed information about your account and order by email to the official customer service, mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.
Reply
Hong Kong2022-09-27
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-09-27
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan2022-09-27
Start Mediationxiangxiang
xiangxiangThere are many pips that run opposite to the number of lots I operate. It is completely opposite to the real-time exchange rate. The mt4 crashes in the middle and forced to exit and close the position.
Start Mediation
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