Dear customer, first of all, thank you for choosing XM and your trust! With respect to the complaint about your XM MT4/MT5 account: 10098835, we have reported it to the relevant department for further investigation at the first time, and make the following replies: Firstly, depositing is available for 24 hour at the platform of XM. Please reach out to the online customer service immediately to provide page screenshot for further checking, if you are confronted with withdrawal unavailable. Secondly, XM warm reminder shows that we offer a broad spectrum of payment methods with UnionPay. Meanwhile, we also provide other deposit ways for members, besides UnionPay and OTC, such as multiple deposit channels like ewallet featuring real-time transfer, etc. Please feel free to contact the online customer service for help, if you have any questions about the operation. Thirdly, it is well noted that it's risky to deposit money into an account with insufficient funds. Please pay close attention to your position changes, and it is suggested that you put some money into the account with the same name for emergency, with a minimum amount of 5 US dollars for real time transfer. Finally, If any questions, you are welcome to visit XM official website https://www.x1m1global.net/cn/ at any time, and click into the Online Customer Service in the upper right corner of the page to contact the customer service for help. XM offers 24 hours online customer service support from Monday to Friday, and is very pleased to serve you. Have a good day.

Recently, the Nasdaq and GPBUSD have been falling. I have deposited more than 7,000 US dollars in one week. Last night, the GPBUSD and the Nasdaq plummeted. I wanted to deposit funds to prevent liquidation, but I was unable to deposit funds, which caused my account to liquidate.