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Resolved
Fxtm, the deposit is not arrived, and it has not been refunded for two days
Object
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$589(USD)
Time
34day4hour

Mediation Progress
Hong Kong2022-08-19
Resolved
FX1856335152
United Kingdom2022-07-20
Reply
FXTM
Dear customer, thank you for contacting FXTM. The money that customer Shao Xiangyue deposited had been transfered into the account of FXTM on July 18. We are deeply sorry for the inconvenience caused. If you have any inquiries, please feel free to contact us. Please be noted that FXTM communicates with the customers only by verified company WeChat account, which is easily identified by them. Thank you for your support to FXTM. We hope that our service is helpful and will better serve you.
Reply
Hong Kong2022-07-18
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-07-18
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-07-16
Start Mediation
FX1856335152
The deposit was made on the evening of July 14, but it has not been received. When I asked the customer service, they kept saying that I had to wait for the communication, and no one has come to operate for more than two days?
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
