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Resolved
Deposit does not reach the account
Object
FXTM
Issue
Scam
Requirement
other
Amount
$600(USD)
Time
52day13hour

Mediation Progress
Hong Kong2022-08-08
Resolved
FX4539755122
United Kingdom2022-06-20
Reply
FXTM
Thank you for contacting FXTM. With respect to the two deposit applications of customer Xue Dongdong, the money has arrived in the account of FXTM on June 17 noon. If you have any inquiry, please feel free to contact us. You are reminded that FXTM just contacts the customers by verified company WeChat account so than customers can easily find us. Thank you for your support to FXTM. We hope that the service is helpful and better serve you in the future.
Reply
Hong Kong2022-06-17
Supplemental Materials
FX4539755122

FXTM is a scam broker. Customer's money disappeared after depositing. The customer service just offered official answers, but did not provide pragmatic solutions.


Supplemental Materials
Hong Kong2022-06-17
Supplemental Materials
FX4539755122

The customer service of FXTM is nothing but an empty shell. Please return my hard-earned money.


Supplemental Materials
Hong Kong2022-06-17
Supplemental Materials
FX4539755122

The company offered a bad service, as the money that customer deposited backstage was missing, for which they did not provide any appropriate solutions. It seems like that it serves the Chinese customers right for being defrauded by them.


Supplemental Materials
Hong Kong2022-06-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-06-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-06-17
Start Mediation
FX4539755122

Deposit at 8 PM on June 16. It has been ten hours, but the company does not give any clear answer. I made deposit at their backstage and it is disappeared. The customer service says it is my problem!


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
