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Resolved
No advisory for system maintenance
Object
XM
Issue
Severe Slippage
Requirement
2020031845111314470
Amount
$5(USD)
Time
33day1hour
Mediation Progress
Philippines2022-06-23
Resolved
Eric De Jesus Picar
Eric De Jesus PicarCyprus2022-05-24
Reply
XM
XMDear customer, please contact the platform customer service for help.
Reply
Cyprus2022-05-24
ReplyXM
We are dealing with the problem. Please check the email and answer your phone in time.
Reply
Hong Kong2022-05-23
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-05-23
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Philippines2022-05-21
Start MediationEric De Jesus Picar
Eric De Jesus PicarBad timing? Coincidence? Sudden system maintenance just prior to BTC bullish jump. Service resumed right after the hop upwards. Two positions trapped. Would appreciate a heads-up for maintenance. How come it was sudden and at such a precise moment?
Start Mediation
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