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Resolved
Maliciously increase the handle fee
Object
ZFX
Issue
Scam
Requirement
other
Amount
$30(USD)
Time
48day14hour

Mediation Progress
Hong Kong2022-06-09
Resolved
YIN89772
Seychelles2022-05-09
Reply
ZFX
We confirm that the customer service staff didn't find any information. Please contact us by the 24h hotline 400 842 4611 or email customercare@zfx.com, we'll deal with it as soon as possible.
Reply
Hong Kong2022-04-21
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-04-21
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-04-21
Start Mediation
YIN89772
Without the customer's recongization, arbitrarily adding handling fees and it is a fraud. The platform promises that the handling fee for 1 lot of XAU is 7 US dollars. In the actual operation process, the handling fee for 1 lot is 37 USD, which is a serious fraud. I hope your platform can intervene to resolve
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
