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Resolved
FXTM induces fraud that make profit first and liquidate later. They deceive clients' fund
Object
FXTM
Issue
Scam
Requirement
other
Amount
$1,000(USD)
Time
33day14hour

Mediation Progress
Hong Kong2022-04-27
Resolved
FX1211989998
United Kingdom2022-03-28
Reply
FXTM
Thank you for contacting FXTM. In terms of customer Liu Qian‘s trading problem, please send an email to the technical department at tradeenquiry@fxtm.com with your FXTM email for further checking. In order to efficiently accomplish the investigation into the case, you should provide the following information. 1, trading account; 2, order number; 3, detailed problem description 4, your requirement in details; 5, other related documents, like screenshots, platform MT4 log. Our team will try to solve your problem as soon as possible after receiving your email. And it will take 3-5 bunisess days to conduct the investigation. If you have any question, please feel free to contact us. Note that FXTM reaches customers with verified company wechat account, which is easily identified. Thank you for your support to FXTM. We hope it's helpful and will offer better service.
Reply
Hong Kong2022-03-25
Supplemental Materials
FX1211989998








MT4 forex depositary paltform FXTM seduces customers into depositing by creating an illusion that they could make profits. Then the broker cheated the customer out of 1,000 US dollars after a liquidation. Profits was made first, and then account blew up. I ask the broker FXTM to compensate for 1,000 US dollars.









Supplemental Materials
Hong Kong2022-03-25
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-03-25
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-03-25
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FX1211989998



FXTM induces fraud that make profit first and liquidate later. They deceive clients' fund




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