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Resolved
Is there any customer service to communicate? I cannot withdraw
Object
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$1,000(USD)
Time
30day20hour
Mediation Progress
Hong Kong2022-02-18
Resolved
MXY12942
MXY12942United Kingdom2022-01-19
ReplyFXTM
Thank you for contacting FXTM. In terms of your problem of withdrawal unavailable, please reach out to the online customer service or email us to provide the full screenshot of withdrawal unavailable for further checking. Besides, it is advised that you should provide the deposit receipt screenshot and certification payment method so that we can check the money withdrawn.
Reply
Hong Kong2022-01-19
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-01-19
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-01-18
Start MediationMXY12942
MXY12942I cannot find the customer servive. They did not say anything when I deposit and why it is like this when I withdraw. Can this money return to me?
Start Mediation
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