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Resolved
My account balance was transferred to a temporary account of the company. But after two weeeks the company entity was changed successfully, my account balance hasn't been back. The customer service said this issue was being handled.
Object
IC Markets Global
Issue
Others
Requirement
other
Amount
$0(USD)
Time
4day13hour
Mediation Progress
Hong Kong2021-04-16
Solved after user's confirmation
LAN18382
LAN18382Hong Kong2021-04-16
Supplemental Materials
LAN18382
LAN18382I have received the fund transfer a few days ago and withdrew the money smoothly. I hope ic can have fast and excellent service.
Supplemental Materials
Hong Kong2021-04-12
Supplemental MaterialsLAN18382
LAN18382The email has been sent, why the funds have not been transferred? Every time I asked, I was told to send another email or you were working on this. Has it been implemented in the end? Can work efficiency be the top priority? Don’t let customers keep pushing! IC customer service speed up to solve my issue.
Supplemental Materials
Australia2021-04-12
ReplyIC Markets Global
Please send an email to apply for a survey.
Reply
Hong Kong2021-04-12
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-04-12
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-04-11
Start MediationLAN18382
LAN18382My account balance was transferred to a temporary account of the company. But after two weeeks the company entity was changed successfully, my account balance hasn't been back. The customer service said this issue was being handled.
Start Mediation
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Your money deposited can not arrive! Excuses! Refuse your requests with varied reasons! Please remember! Australian regulators do not pretect the rights of Chinese customers! Bad attitude! Many people have been deceived! Do not trust IC! I've been scammed!
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