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Resolved
The second YuanYouBao
Object
IC Markets Global
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$5,000(USD)
Time
20day7hour
Mediation Progress
Hong Kong2021-02-01
Solved after user's confirmation
FX2908739477
FX2908739477Australia2021-01-25
ReplyIC Markets Global
We have explained to the user via email
Reply
Hong Kong2021-01-12
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-01-12
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-01-12
Start MediationFX2908739477
FX2908739477Deny my withdrawals cuz I should add money to an accout which is negative balance. My porsitions were wiped out but I was asked to add money. The customer service said I could clear the balance but now I can’t clear it or witdhraw funds
Start Mediation
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