Okay, I know. I'm sorry to trouble you.

After investigation, the customer's withdrawal application is still in the queue for ASIC's old funds withdrawal, please wait patiently. Customers are requested to be aware of the following: Since the Australian company has entered the liquidation stage after July 8, 2020, all procedures are subject to the BRI receiver in accordance with the liquidation process. Before July 8, 2020, ASIC's loyal customers only transferred the transaction authority, but the funds were taken over and managed by the BRI receiver. USG Group takes the customer and consultant into consideration, so it provides the transfer of transaction authority. When the USG Group has a balance, it can gradually withdraw funds to ASIC's loyal customers and consultants to pay to prevent customers and consultants from lengthy liquidation due to the financial losses of Australian regulatory companies. Indeed, USG Group also implements these ASIC old customers' withdrawals and consultants' salary awards one by one on a daily basis. It is different from other foreign exchange companies and only allows customers to stay in the original supervision and liquidation. Please give Group time to practice one by one, and please also give us support and a positive response, because the USG Group, for the sake of customers and consultants, is still working hard to operate the market. It's just that there must be a priority order issue in the internal work. I really want to ask customers for understanding in this part. But please don't worry about it, your pay will be arranged for processing. Please excuse us for the inconvenience caused.

The conversation with the customer service is shown in fig.